THANK YOU FOR SELECTING TO RESERVE WITH US!

REVISED COVID-19 DIRECTIVES

Due to the current COVID-19 situation, we have taken additional precautions to ensure the safety of all clients. On arrival, your temperature will be taken and you will be instructed to use the provided hand sanitizer. During your treatment, you will also be required to wear a mask; if you are medically exempt from wearing a mask, please contact us before your appointment to let us know.
Please review our Terms and Conditions prior to scheduling an appointment!

To secure your reservation, we require a 50% non-refundable deposit. On the day of your appointment, you must pay the remaining balance in full with cash.

Due to health and safety concerns as well as limited space in the treatment room, we respectfully request that you attend your appointment alone.

Please arrive to your appointment without any makeup, especially around the eyes. We would like to begin the service immediately; removing your makeup will reduce the amount of time we have to complete your full treatment. You may be required to pay an additional fee for a lash bath.

We do not perform the work of other technicians! We advise you to schedule a removal and full set. Please remove your eyelashes prior to your scheduled appointment. Failure to comply will incur a £15 removal fee, and your appointment may be rescheduled due to time constraints.

Punctuality is crucial for us! Please arrive on time for your appointments; a £10 late fee will be assessed if you are 10 minutes late, and a £15 late fee if you are 15 minutes late. If you are more than 20 minutes late for your scheduled appointment, it will be cancelled and you will be charged a £15 cancellation/rescheduling fee.

Premium appointments (made before 10am and after 6pm) and emergency appointments / squeeze-ins (booked within 24 hours or less) will incur a £10 surcharge. These can be reserved Monday through Friday, pending availability.

Appointments on the weekend are available upon request for an additional fee of £15. Please inquire about availability prior to making a reservation.

Please ensure that you have at least 1 cm of hair in the desired waxing area.

Policy on Cancellations and No-Shows
You will receive a text message and email 48 hours before your appointment. We understand that things don’t always go as planned, but if you need to cancel or reschedule your appointment, we require at least 48 hours’ notice (via text or phone call). Non-notification will result in a £15 cancellation fee and forfeiture of the booking fee. If you miss your scheduled appointment without notifying us, you will be charged the total price of your treatment.

Essential Information
During your initial consultation, you will be asked to complete a consultation form. We adhere to GDPR regulations and will not share your information with third parties.

Our monthly schedule is released around the twentieth of each month. If a time slot is unavailable, we are fully booked! If you would like to be notified of any cancellations, please let us know; otherwise, we will post the information on our social media platforms.

Please do not hesitate to contact us if you have any further questions regarding your appointment;

• Mobile: 07909337292
• Email: info@myskinessentia.com

My Skin Essentia